Shipping policy
Layati Shipping Policy
At Layati, we strive to deliver your order quickly and safely. Below you will find all the information about our shipping processes, costs, and delivery times.
1. Shipping Costs
- Standard shipping within [country]: 3,95
- Free shipping: For orders over 75,-
- International shipping: Costs vary depending on the destination country and will be displayed at checkout.
2. Delivery Times
- Domestic orders: 1-3 business days
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International orders: 5-10 business days, depending on the destination country
We do our best to deliver within the estimated timeframes, but delays due to circumstances beyond our control (e.g., customs or carriers) may occur.
3. Processing Times
Orders are processed and shipped within 1-2 business days, excluding weekends and public holidays.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking code to follow your delivery.
5. Incorrect or Incomplete Addresses
Layati is not responsible for delays or failed deliveries due to incorrect or incomplete address details. Please check your address carefully at checkout.
6. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 7 days of receipt at [email address]. We will be happy to resolve the issue for you.
7. Customs and Import Duties
For international orders, customs and import duties may apply. These costs are the responsibility of the customer and are not covered by Layati.
8. Contact
If you have any questions regarding the shipping of your order, please contact us:
Email: info@layati.com
Address: zeelsterstraat 147 5652 EE, Eindhoven NL